Maxwell Gary

Very rude and unprofessional. We had a poor experience where Gary was very difficult and didn't offer a good customer experience at all. there was no flexibility, and Gary became very awkward when he realised we didn't want to purchase any more photos after his constant hard sell (which was about 90 for 1!). The whole experience was awful and I couldn't wait for it to be over. If I could I would have left 0 stars.

Great time with Gary, very pleased with the photos, would recommend puts you at ease especially with the sort of photos that were taken.

I had a voucher for the below photographer. Which covered a pet photoshoot session and one free print. During the photoshoot Gary made my friend and I very uncomfortable, he literally said that he compares working with pets to "working with autistic children, as they do not listen". The whole thing was completely dragged out, after the photoshoot I had to come back (40 min drive one way) for a 15 min "photoviewing session" where I thought I'd atleast get my free print as he has all the facilities there. but nope!

He was completely rude and came out with xenophobic comments because I wasn't willing to pay 175 for one print of my dog? May I point out, these were not wedding pictures or anything that is a big occasion, it was a casual pet photoshoot. I have paid him 25 deposit (the appointment was in September) and I am still waiting for a refund of this, it was supposed to be refunded after my session given that I show up, but then he kept finding excuses such as "well if you decide to buy pictures in the long run, i'll already have some of the money for your deposit here".

After the incident at the viewing sessions, I knew for sure that I never wanted to see this man ever again, hence why i asked him to just post it, for which he deemed 10 an appropriate price - at that point I literally just did not care so said yes. the picture was finally received on 16 Nov 2019. It has been scratched all over and is in very poor condition. Avoid at all costs.

Voucher experience as a present. Rushed, staged photos, hard sell, super expensive. Signature left on photos. Need a mortgage for the digital prints. There are better local photographers with great packages.

My wife had a Groupon voucher for a portrait given to her as a present, buy were still required to provide a 30 deposit. We got the print included, and may well have had more prints were the prices not so high: 95 for another A4 portrait, and 295 for 5! Took a long time, and a lot of prompting via various channels to get our deposit back, which was frustrating as Gary is uncommunicative, unprofessional, and quite rude in our opinion. Would not use again, or recommend.

Very proffesional. My sister and myself had a great time during makeover session. Well informed about the whole process prior to meeting & great customer service. Many thanks we had a lovely time and pictures are amazing.

The photos Gary did for my daughter was amazing will definitely go back

Gary has always been on of the best (if not the best) photographers in and around Leamington. Nothing has changed. 8)