Paul & Paul

It seems like this place has gone down hill ever since the change in management. Steve, the gentleman who answered the phone today, was extremely cold and callous, very matter-of-fact. No regard for how we must be feeling during such a difficult time. All we got were excuses for them being busy, and a misspelled email many hours later that again, came off very cold. No compassion at all. I would recommend Jerrett funeral homes on Kennedy if you would like to feel cared for.

A very caring and understanding funeral home. No pressure at all and easy to deal with at the most stressful time.

My experience at Paul O'Connor Funeral Home was amazing, excellent service. It was a pleasure having Ariel helping me with my daughter Kimone's funeral, every detail up to the live streaming was incredible Best Staff. 10/10

I would like to express my gratitude and appreciation to Ariel Bada for her kindness in helping with my dad's funeral arrangements. Thank you also Steve you were an amazing help at the ceremony so much gratitude

Staff at Paul O'Connor Funeral Home, were amazing from pre-planning to the follow through of the event. A dear friendship and caring attitude contributed to a smooth and relaxing funeral. Thank You

I cannot express how grateful I am to the incredibly sensitive, compassionate and professional service from the staff at Paul O'Connor. Everything for my mom's arrangements was perfect - the quaint, inviting atmosphere of the visitation room, the setup of the flowers around my mom's coffin, the incredible attention to detail on my mom. Although we are broken hearted by this devastating loss, the staff at Paul O'Connor truly lightened the load that my family and I had to bear during this very difficult time. Thank you from the bottom of my heart.

The staff was unprofessional and did not care. Since it's been under new management the quality of service has declined. Save yourself the heartache, stress and disappointment by going elsewhere. In 1993 we buried my father there and the staff and service was outstanding. We recently used there services in May 2021 due to a death in the family and sadly it was a disaster.

The New Paul O'Connor staff under new management are not forthcoming when there are issues nor follow through on what is discussed in your initial first meeting. Trust me you don't need the anguish Paul O'Connor Funeral Home Ltd. will bring you during your grieving period.

Steven the funeral direct was so kind and helpful with what's the best option for my brother and I cost to bury our mother. He took his time rcpling and giving us ideas and options. Highly recommended. Please keep up the great work Steven and may God bless you. Thanks again

As of my mother's death Paul O'Connor funeral home LTD Did a great job for my mother's funeral. All facets of the funeral were well handled. I'm thankful for the staff and especially Robert Villeneuve for the immediate response to any issues. Great job to all the staff!

I want to thank everyone at Paul O'Connor Funeral Home for providing us with exactly what we requested. Steve and Jeff BOTH were a huge factor in our decision to pick this home as a place for my father's memorial. They provided all the information we needed without hurrying us through the process and assisted us fully in choosing our options. After the memorial, Paul O'Connor himself and I believe Mrs O'Connor were there to answer any questions we had.

They were friendly and compassionate, and even assisted us afterwards. This is a family owned funeral home that provided a great service for our guests, my family, and they didn't take us to the cleaners. Thank you!